Sync with mobile devices and other PC's


Overview

Sync uses your Google account as secure cloud storage. You may already use Google to keep your contact information. If so, E-Z Contact Book becomes an extension of the same information. If you do not have a Google account, you will need to create one to use this feature. You do not have to use Gmail or any other features of the Google account if you don't want to. To sync contacts between all connected devices or computers, they should be set up to connect to the same Google account. An Internet connection is required.

Syncing contacts through Google is as secure as accessing any Google services. All communications are encrypted, and your password is not stored. Only your Google account name is remembered by the program; the account password is not stored anywhere on your computer. You will need to enter your Google password only once when you sign in to set up synchronization.

E-Z Contact Book and its creator have no relation with Google other than being a user of their services just like many people. E-Z Contact Book is not a Google product. Importantly, it does not transmit your contacts to any servers operated by the creator of E-Z Contact Book.


How to enable Sync

  1. Navigate to Settings > Log in to Google Contacts. This will open your default web browser with Google account sign in page.

  2. Enter your email, click Next, then password, click Next. The following page will ask you to allow E-Z Contact Book to manage your contacts:

  1. Click Allow, then close the sign in page.

  2. You should see a confirmation message that you are successfully logged in to Google Contacts:

E-Z Contact Book window will be locked while it is waiting for you to sign in in the browser. It will be unlocked once you have signed in, or in two minutes if you haven't. If this time is not enough, close the sign in page and try the steps again.

  1. Toolbar button Sync and menu option Data > Sync with Google Contacts are now ready to work.

AFTER LOGIN TO GOOGLE: You should receive a security alert email from Google informing you that E-Z Contact Book was granted access to your linked Google account. This is normal and expected.
Google email also provides a link for you to verify your activity (button CHECK ACTIVITY). Use this link if needed.
Alternatively, Google may send you a text message with a confirmation code to verify it is you who just have signed in.


Setup Sync on iPhone, iPad, Android or Mac computer

To setup Sync on mobile device or Mac computer:

For mobile devices that do not support multiple groups, you may need to check the option Enable support for iPhone/iPad in the Settings > Sync with Google Contacts. See Special instructions and limitations for details.


Sync modes: Manual, Semi-Auto and Auto

Sync offers three modes - Manual, Semi-Auto and Auto.

How Sync works

When you click Sync, the program compares your local contacts with those in your Google account, and detects any differences.


Manual mode (Default)

When to use it

Manual mode is the default when you first install the program. It is ideal when you have many differences between your local and Google contacts. Once you've reviewed and resolved initial differences, you can switch to Semi-Auto or Auto mode for more convenience.


Semi-Auto mode

Most recent changes are applied automatically in both directions, including:

The only time manual intervention is required is when a contact is modified on both sides without syncing first. In this case, the Resolve Differences window will show the conflicting changes side by side, allowing you to:

After syncing, you’ll see a summary report like this:


Auto mode

When to use it

Auto mode is best if multiple users update contacts frequently and you want all synced devices to have up-to-date information — similar to using a shared database. Since syncs occur frequently, the Resolve Differences window rarely appears.


How to resolve differences

Occasionally, E-Z Contact Book may require your attention to resolve conflicting changes between your local data and Google Contacts. When this happens, you’ll see a screen like this:

There are two types of "out-of-sync" conflicts:


Unmatched contacts

These are contacts that exist in your local database but not in Google Contacts, or vice versa. This could happen if:

Unmatched contacts appear on the left side of the list.

How to resolve

Note: Contacts deleted in E-Z Contact Book do not appear in the "Unmatched" list. If you delete a contact in the program, it will be automatically removed from Google during sync.

Contacts with differences

These are contacts that exist in both your local database and Google but contain conflicting changes. They are displayed side by side for easy comparison.

How to resolve

This process is similar to resolving differences in import.

In Auto sync mode, you will unlikely to see this screen since changes are applied automatically. However, in very rare cases, where the same contact is modified on both sides, you may need to manually resolve the conflict.


Special instructions and limitations

When using Google Contacts across different operating systems, you may encounter some limitations and quirks.


Google Contacts on Apple devices

Birthday display issues

Mac OS X syncing issues

Google-specific fields & group syncing

Unexpected contacts appearing after Sync

If you use Gmail, you may notice new contacts appearing after syncing — contacts you did not add in E-Z Contact Book or on any other device.

This happens because Google automatically adds new email addresses (along with contact names) to your contact list.

To disable this behavior:


Sync preferences :


How to disable Sync

To de-authorize Sync on your computer, select menu option Settings > Log out from Google Contacts.

To remove Sync access to Google Contacts from E-Z Contact Book: